What is the cooling off period for an Already Overseas Policy?

You have a full 14 days from the purchase date of the policy (as set out in the Certificate of Insurance) to make sure you are happy with every aspect of your Fast Cover Travel Insurance policy. This is known as the “cooling off” period. During this time you may cancel the policy simply by contacting us and we will give you a full refund.

You cannot cancel your policy if you have exercised any of your rights or powers under the policy (e.g. you have made a claim) or if the travel departure date (shown on your Certificate of Insurance) has passed within the 14 day cooling off period.

Note:

  • Policies purchased while you are already overseas are subject to:
    • a 48 hour waiting period for all benefits; and
    • a $500 excess for all claims. Please note that is not possible to reduce this excess.

For more information, refer to our Product Disclosure Statement (PDS).

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