What happens if I get sick on the cruise?

If you’re feeling unwell or you are injured, seek help from the staff on-board the cruise ship.

Travel insurance for cruising may provide cover for medical emergencies you experience while on-board a cruise. As soon as possible, get in contact with the Emergency assistance team and let them know what’s going on. They’ll be able to advise you on what you need to do, and coordinate an emergency medical evacuation if required.

If you need to see a doctor on-board, you’ll most likely have to pay the consultation fee and for any medications or treatment that you require upfront. Make sure you get copies of all invoices and medical reports, and you can then make a claim with us to be reimbursed for these costs.

For large medical expenses, which may happen if you have to be medically evacuated from the cruise ship or you are hospitalised, Fast Cover may arrange for the provision of any written guarantees for payment. 

Note:

Read our Medical Conditions page for more information about medical screening for your existing medical and pregnancy conditions including information about the General Exclusions that may apply*.

Cover is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).

Please note: any advice is general advice only and has not taken into account your individual objectives, financial situation or needs. Consider the PDS prior to deciding whether this policy is right for you.

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