If I am delayed due to an overbooked flight, can I claim on accommodation expenses?
There may be provision to claim under the Travel Delay Expenses Benefit. In the first instance, you must first seek compensation from the airline for the delay.
When you submit your claim, you must also provide supporting documentation from the carrier stating the reason for the delay.
Note:
- There is no cover for travel delays with the Basics policy
Cover is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).
Read more about making claims: