I can't open the link for policy certificate, what do I do?

Your policy certificate is usually attached as a PDF file in the original confirmation email sent at the time of purchase. Depending on your email provider, the attachment may appear at the top or bottom of the message. 

You can also access your documents anytime by logging into the Fast Cover website at fastcover.com.au/your-policy/login. You’ll just need your policy number, surname, and date of birth. 

If you can’t find the attachment or still can’t access it, contact Fast Cover and we’ll resend your documents or help troubleshoot. You can call us on 1300 409 322 (within Australia) or +61 2 8215 7239 (if overseas), or email us with your full name, policy number, and date of birth to speed things up.