Your Policy
- Can I return home during my policy period and then resume travelling overseas on the same policy?
- Can my next of kin or friend discuss my emergency or claim with you?
- How do I login to my account
- How long am I covered for?
- I am having trouble downloading my documents. What do I do?
- I can't find my policy, what should I do?
- I can't find the email from you with my policy details, what should I do?
- I can't open the link for policy certificate, what do I do?
- I did not receive my Policy documents
- I have a 2 year policy, do my benefits from the first year carry over to the second year if I don't use it?
- I was only supposed to be in transit, but I am stuck here for 3 days. Am I covered if I leave the airport?
- If I temporarily return home during the period of my policy, what am I covered for?
- Is my partner covered to leave with me?
- My travel plans have changed, what do I do?
- Should I print my policy certificate?
- What do I do if I need more information about my cover?
- What happens when my policy expires?
- What is considered a dangerous activity?
- What should I do if I am in jail?
- What should I do if I require legal assistance?