Fast Cover FAQs
  • FAQ

Your Policy

  • Can I return home within my policy dates and then go overseas again?
  • Can my next of kin or friend discuss my emergency or claim with you?
  • How do I login to my account
  • How long am I covered for?
  • I am having trouble downloading my documents. What do I do?
  • I can't find my policy, what should I do?
  • I can't find the email from you with my policy details, what should I do?
  • I can't open the link for policy certificate, what do I do?
  • I did not receive my Policy documents
  • I have a 2 year policy, do my benefits from the first year carry over to the second year if I don't use it?
  • I was only supposed to be in transit, but I am stuck here for 3 days. Am I covered if I leave the airport?
  • If I temporarily return home during the period of my policy, what am I covered for?
  • Is my partner covered to leave with me?
  • My travel plans have changed, what do I do?
  • Should I print my policy certificate?
  • What do I do if I need more information about my cover?
  • What happens when my policy expires?
  • What is considered a dangerous activity?
  • What should I do if I am in jail?
  • What should I do if I require legal assistance?
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