Coronavirus (COVID-19)
- Can I make a claim because my trip was cancelled or rescheduled due to COVID-19?
- Is there cover if I contract COVID-19?
- Can I change the travel dates on my policy because of COVID-19?
- Am I covered if the Australian border or a state or territory border is shut preventing me from taking my trip?
- I still plan to travel during the Coronavirus (COVID-19) pandemic. Will I have cover?
- Am I covered if someone I’m travelling with tests positive for COVID-19 and I’m required to quarantine?
- What should I do if I can’t get home to Australia because of the Coronavirus (COVID-19) pandemic?
- Am I covered for quarantined expenses if a government authority in my destination country or Australian state/territory announces quarantine upon arrival for travellers from my departure location?
- Am I covered if I have to delay or cancel my trip as I am waiting for COVID-19 test results?
- Can I cancel my policy after the 25 Day Cooling Off Period has expired?
- Am I covered if I have cold or flu like symptoms and choose not to travel?
- Am I covered if an airline, cruise line, bus line or rail authority refuses me boarding?
- Am I covered if I can’t go on my trip because I need to self-isolate due to being deemed a close contact?
- What happens if I'm stuck overseas and can’t return to Australia because I'm required to quarantine overseas?
- Am I covered if I'm worried about COVID-19 and I want to cancel my trip?
- Am I covered for travel to my destination country if the Australian Government's Department of Foreign Affairs and Trade (DFAT) has issued a ‘Do Not Travel’ overall advice level?
- What happens if my flight is cancelled or rescheduled due to COVID-19?
- Do I need travel insurance to travel during COVID-19?
- I need to cancel my policy because of the Coronavirus (COVID-19) pandemic. What are my options?
- Can I purchase the Optional COVID-19 Pack if I have a Pre-existing Medical Condition?