What happens if I'm stuck overseas and can’t return to Australia because I'm required to quarantine overseas?

You have cover up to $5,000 for your reasonable additional accommodation and travel expenses if during your trip:

  • you are diagnosed by a medical practitioner as COVID-19 positive following a polymerase chain reaction (PCR) test and required to isolate or quarantine; or
  • you are personally directed by a government health authority to isolate or quarantine because someone named on your certificate of insurance has been diagnosed by a medical practitioner as COVID-19 positive following a polymerase chain reaction (PCR) test.

There is only cover for COVID-19 related claims if you purchased your policy after the 10th February 2022, unless you purchased the optional COVID-19 Pack and it appears on your Certificate of Insurance. Cover is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).