Does travel insurance cover trip cancellation if borders close due to COVID-19?

If a border is closed by the government, either within Australia or overseas, Fast Cover travel insurance does not provide cover under the COVID-19 Trip Cancellation and Disruption benefit. This includes situations where you cannot travel because of border closures, lockdowns, lockouts, or other official travel restrictions.

While these circumstances are generally excluded, you can still submit a claim. The Claims team will review your individual case and make a decision based on the information you provide and your policy terms.

Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.