Am I covered for my accommodation cancellation costs if my chartered flight to my destination is unable to go ahead because of poor weather?
You have not yet left home:
You can claim for the cost to cancel your accommodation booking.
You are already on your trip:
You can claim for the cost (whichever is higher) of either:
- The cost of your accommodation cancellation costs, OR
- The cost of booking new accommodation.
Make sure that you have the necessary documentation to support your claim, including:
- A confirmation from the relevant airport authority of the reason for the flight cancellation, and
- Confirmation of the accommodation booking being non-refundable.
Cover is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).