Why don’t you offer cover for the country I am travelling to?

We offer travel insurance for many countries but we are unable to offer travel insurance for travel to every country. To check which countries that may be covered, enter your destination country in the quote.

Where we are unable to cover a country, this is due to:

• An Overall Advice Level of ‘Do not travel’ issued by the Department of Foreign Affairs and Trade (DFAT) and published on Destinations | Smartraveller.
• General Exclusion 43 that applies to all benefits in the PDS, which states to the extent permissible by law, we will not pay under any circumstances if you travel to Cuba, Iran or North Korea.
• A specific decision to not cover travel to certain destinations as a result of current extraordinary circumstances and/or due to underwriting eligibility criteria.

The circumstances in each country are constantly monitored and updated.

Underwriting eligibility criteria, policy terms, conditions, limits, sub limits & exclusions in the Product Disclosure Statement (PDS) apply.