Can friends travelling to Canada on the IEC visa buy a Duo policy together?

You can travel from Canada to other countries on your policy, as long as the countries (or the correct region) are selected on your Certificate of Insurance. If you’re only transiting through another country, you automatically have cover for up to 48 hours. If you plan to stay longer than 48 hours, you’ll need to have that country or region selected. You can also apply to add a country or region if your plans change.

There are a few situations where cover won’t apply for certain destinations, including where cover is restricted by policy exclusions (for example the general exclusion relating to travel to Cuba, Iran or North Korea) and where you don’t follow an official “Do Not Travel” advisory after purchase without taking reasonable steps to minimise your claim.

Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.