What is 'Bicycle' cover?

You only have this cover if you purchased the Bicycle Pack under under the Comprehensive, Standard Saver, Snow Sports Plus, Domestic Plus and Frequent Traveller Saver policies.

Cover under this benefit is subject to the following conditions:

  • You only have this benefit if you purchased the Bicycle Pack in connection with an eligible policy.
  • There is no cover while a bicycle is in use.
  • Your bicycle must be less than 3 years old and have a value of at least $1,500.
  • The most we will pay per bicycle is $5,000 up to $15,000 in total for all bicycles.
  • The most we will pay for bicycle accessories is $750 as luggage and personal effects. You may choose to cover additional bicycle accessories under Specified High Value Items.
  • You must take care to protect and secure your bicycle at all times. This means:
  • You must, whenever your bicycle is unsupervised in a public place, secure the bicycle frame and wheels to a fixed object with an approved lock.
  • You must not store your bicycle outside overnight (including in a motor vehicle, in a locked storage compartment, or on a bicycle rack).
  • You must, when you are transporting your bicycle by aircraft, securely pack it in a bike case or other container designed for bicycles.
  • You must, when you are transporting your bicycle by motor vehicle, keep it inside the locked vehicle or locked storage compartment and obscured from view, or locked and secured to a properly fixed bicycle rack via the lockable security provision of the bicycle rack.
  • Where a claim is for the loss or theft of, or damage to, a bicycle, you must:
    • report the loss or theft within 24-hours to the police or an office of the bus line, airline, shipping line or rail authority you were travelling on when the loss or theft occurred.
    • provide us with a copy of the written report to the police or office of the bus line, airline, shipping line or an office of the bus line, airline, shipping line or rail authority you were travelling on.
    • provide us with evidence of the broken lock or securing device or forced entry into a locked storage compartment.

We will pay:

If, during your trip, a bicycle owned by you is permanently lost, stolen, or accidentally damaged we will at our option (acting reasonably):
  • Repair the item; or
  • Replace the item; or
  • Pay you the amount it would cost us to repair or replace the item.

Subject to the limits shown in the Benefit Summary in the PDS, the most we will pay is the original purchase price of the item less any depreciation that applies. Depreciation will be calculated as detailed under the heading Depreciation in the PDS.

No depreciation will be applied to bicycles purchased duty free prior to your departure or during your trip.

Where an item is part of a pair or set, we will pay no more than the value of the lost, damaged or stolen part, regardless of any special value that the item may have had as part of a pair or set.

We will not pay:

  • f the biIcycle is more than 3 years old at the time the Certificate of Insurance was issued.
  • If the bicycle has a value of less than $1,500.
  • If the loss or damage is to, or of, a bicycle while in use.
  • If the bicycle was left unsupervised in a public place unless the bicycle frame and wheels were secured to a fixed object with an approved lock.
  • If the bicycle is damaged while being transported by aircraft and you have not securely packed it in a bike case or other container designed for bicycles.
  • If the bicycle is lost, stolen or damaged while being transported by motor vehicle unless it has been kept inside the locked vehicle or locked storage compartment and obscured from view, or locked and secured to a properly fixed bicycle rack via the lockable security provision of the bicycle rack.
  • If the bicycle is lost, stolen or damaged while stored outside overnight (including in a motor vehicle, in a locked storage compartment, or on a bicycle rack).
  • If the bicycle has a mechanical, electrical or electronic breakdown.
  • For damage arising from or caused whilst your bicycle is being transported on a motor vehicle mounted bicycle rack.
  • For damage arising from or caused by your bicycle being driven over by a motor vehicle.
  • For scratching or denting or any cosmetic damage that does not impair the function and performance of the bicycle.
  • If you leave your bicycle in any aircraft, cruise ship, ferry, train, tram, taxi or bus, or in any hotel or motel room after you have checked out.
  • For repairing pre-existing or old damage, faulty workmanship, or incomplete repairs that existed at the time the Certificate of Insurance was issued.
  • For crushing, cracking or deformation of your bicycle caused by tightening or clamping.
  • For loss or damage that arises from ordinary wear and tear or deterioration.
  • If the loss or damage arises from any process of cleaning, repair or alteration.
  • If the loss or damage arises from atmospheric or weather conditions, insects, rodents or vermin.
  • If the bicycle was being sent unaccompanied or under a freight contract.
  • If you are entitled to be reimbursed by the bus line, airline, shipping line or rail authority you were travelling on when the loss, theft or damage occurred. However, if you are not reimbursed the full amount of your claim, we will pay the difference between the amount of your loss and what you were reimbursed, up to the limit of your cover (allowing for depreciation due to age, wear and tear).
  • If you do not report the loss, theft or damage as soon as practicable, but preferably within 24-hours to the police or an office of the bus line, airline, shipping line or rail authority you were travelling on when the loss, theft or damage occurred. You must prove that you made such report by providing us with a written statement from whoever you reported it to. 
  • For more than the applicable limits set out in the Benefit Summary in the PDS.


Please also read General Exclusions that apply to all benefits in the PDS.

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