Can you purchase add-on packs whilst travelling?

Add-on packs such as the Adventure Pack, Bicycle Pack, and Snow Sports Pack may be purchased while you’re already travelling, provided that: 

• You have not yet started the activity the add-on pack covers, and 
• You do not intend to make a claim for an event that has already occurred. 

Once the additional premium is paid and the add-on is added to your policy, cover will only apply from the time the add-on is included and not for any past events or activities. 

If you are purchasing an already overseas policy with add-on included the policy along with add on packs added will starts 48 hours after the policy purchase.  

Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.