If I go hiking and can't get back, am I covered to be evacuated to a safer location?

If you are hiking overseas and need to be evacuated, you should contact our Emergency Assistance team on +61 2 8320 7999. The team will assess your situation and approve an emergency evacuation if it is necessary. 

If your inability to return is not due to a medical or life-threatening condition, the Emergency Assistance team will still review the situation to decide whether evacuation is required. Cover for evacuation expenses will depend on the nature of the event, your policy type, and your specific circumstances. 

Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.