Do I have to hand over my passport to receive medical treatment?

Requirements can vary depending on the country you’re in. In some destinations, you may be asked to show or hand over your passport when seeking medical treatment. 

If you are unsure, you should contact the nearest Australian Embassy, High Commission, or Consulate for advice. 

It’s a good idea to carry photocopies and a photo of your passport whenever you travel overseas. This can help if you’re asked to provide identification, or if your passport is misplaced while you’re receiving treatment. 

Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.