What is 'Trip Cancellation Expenses' cover?

The Trip Cancellation Expenses benefit reimburses you for the cost of your cancellation, rescheduling and lost deposits for travel and accommodation that you have paid in advance and cannot recover in any other way, if you are required to:

a) Unexpectedly cancel or reschedule prior to departure, or

b) Shorten your trip at any time,

as a direct result of circumstances which occur after the issue of your Certificate of insurance, are outside of your control and neither reasonably intended nor expected by you prior to the issue of the certificate of insurance.

Note:

  • If you have the Comprehensive, Standard Saver, Snow Sports Plus, Domestic Plus policies, the Trip Cancellation Expenses benefit starts when the policy is issued.
  • If you have the Frequent Traveller Saver policy, the Trip Cancellation Expenses benefit starts on the date that you specify on your policy.
  • If you have the Already Overseas policy, the Trip Cancellation Expenses benefit starts after your 48 hour "no cover period".
  • There is no Trip Cancellation Expenses benefit if you take out the Basics policy.

Cover is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).

Please note: any advice is general advice only and has not taken into account your individual objectives, financial situation or needs. Consider the PDS prior to deciding whether this policy is right for you.