What are the operating hours of the Claims Department?
The Claims hotline is open from 9am to 5pm Sydney time Monday to Friday.
The Claims team can be contacted on 1300 409 322 or dial +61 2 8215 7239 if you are still overseas.
The Claims team do their best to answer calls in a timely manner, however in the event of a major event or disaster, there may be lengthy delays.
You can also lodge your claim online.