What happens to any money claimed by me that is recovered from a third party?

We will apply any money we recover from someone else under a right of 'Assistance of Recovery' in the following order:

  1. To us, our administration and legal costs arising from the recovery
  2. To us, an amount equal to the amount that we paid to you under the policy
  3. To you, your uninsured loss (less your excess)
  4. To you, your excess

Once we pay your total loss we will keep all money left over. If we have paid your total loss and you receive a payment from someone else for that loss or damage, you must pay us the amount of that payment up to the amount of the claim we paid you.

If we pay you for lost or damaged property and you later recover the property or it is replaced by a third party, you must pay us the amount of the claim we paid you.

For more information, refer to our Product Disclosure Statement (PDS).