How can I check the progress of my travel insurance claim?

To get an update on your claim, email claims@fastcover.com.au with your claim number in the subject line, or call the Claims team on 1300 409 322 and press 3.  

Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.