Can I track my claim's progress?
If you have a policy beginning with FCH:
You can find out your claim's progress by sending an email to info@fastcover.com.au and quote your policy number, or contact the claims team on 1300 409 322.
If you have a policy beginning with FST:
You can track your claim's progress anytime by entering your CRN number in the 'My Claim Status tool' on the Travel Claims website: www.travelclaims.com.au
For more information, refer to our Product Disclosure Statement (PDS).