Can I get SMS updates on the status of my claim?

No, at this stage we are not able to send SMS updates on the status of your claim.

If you have a policy beginning with FCH: You can find out your claim's progress by sending an email to info@fastcover.com.au and quote your policy number, or contact the claims team on 1300 409 322.

If you have a policy beginning with FST: You can track your claim's progress anytime by entering your CRN number in the 'My Claim Status tool' on the Travel Claims website.

Read more about making claims:

• 5 steps to make a travel insurance claim