If my travelling companion uses my phone and it is stolen from them, can I still claim?

Yes, you still have provision to claim for the phone or camera if it is stolen from your travelling companion. 

You must:

  • Where it is reasonably possible, report the loss or theft as soon as practicable, but preferably within 24-hours to the police or an office of the bus line, airline, shipping line or rail authority you were travelling on when the loss or theft occurred.
  • Provide us with a copy of the written report to the police or office of the bus line, airline, shipping line or an office of the bus line, airline, shipping line or rail authority you were travelling on. 

All claims are assessed on a case by case basis and will depend on your particular circumstances.

Cover is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).

Read more about making a claim: