Can I submit an online claim if I already have a claim number from the Emergency Assistance team?

Yes, you can submit your claim online using the claim number provided by the Emergency Assistance team. This will allow the Claims team to review and assess your claim. 

Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.