Is there a limit to the number of times I can claim for the same item?

There is no limit to the number of times you can submit a claim for a particular item, provided the claims are not for the same incident or event. Each claim must relate to a separate, valid occurrence.

However, the overall benefit limits and sub-limits in your policy still apply. This means that even if you make multiple claims for the same item during your trip, the total amount paid will not exceed the applicable policy limits.

Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.