What happens if one traveller on a Duo policy wants to extend their trip?

With a Duo policy, both travellers are normally covered for the same trip dates and itinerary. If one traveller decides to return home while the other wants to stay travelling, a new policy will need to be issued for the extended period of travel. 

To arrange this, contact Fast Cover for assistance: 

• Email: info@fastcover.com.au 
• Phone (Australia): 1300 409 322 
• Phone (Overseas): +61 2 8215 7239 

Important things to know about extensions 

• Extensions cannot cover new or changed medical conditions that arise during the original policy, unless approved after further medical screening and payment of any additional premium. 
• Ongoing medical treatment, tests, or related expenses beyond the original return date are generally excluded (see General Exclusion 22(e) in the PDS). 
• You must notify Fast Cover of any circumstances that may give rise to a claim under your original policy. 
• Extensions are not available if you are aged 90 years or over at the time of extension. 
• Where approved, a new Certificate of Insurance will be issued. The original and extended policies combined cannot exceed 24 months in total. 

Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.