My policy has started but I haven't left yet, can I change my departure date?
No, once your policy has started it is not possible to change your departure date. Your policy is still valid even if you depart after the departure date and before the return date stated on your policy.
You can still upgrade or extend your policy with our agreement before the policy expires.
Please check the Product Disclosure Statement (PDS) for details on how to request an extension of cover, the time-frames for requesting an extension and any restrictions. An additional premium may apply.