What does the ‘Passports, Credit Cards & Credit Card Fraud’ benefit cover?

This benefit can reimburse you for reasonable costs if, during your trip, your: 

  • Passports, credit cards, debit cards, or travellers' cheques are lost, stolen, accidentally damaged, or destroyed, including reasonable replacement and communication costs 
  • Credit/ debit card is used fraudulently after being lost or stolen. We will only cover those amounts not covered by any guarantee given by the bank or issuing company to you as the cardholder covering such losses. 

The amount payable depends on your policy type and the limits set out in the PDS. 

Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.