My phone has been stolen, what do I do?

You must, where it is reasonably possible, report the theft within 24-hours to the police or an office of the bus line, airline, shipping line or rail authority you were travelling on when the loss or theft occurred.

You can put a claim in for the theft while you are still travelling or upon your return to Australia.

Visit our Claims page for more information on how to make a claim.

Cover is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).

Read more about making claims:

• 5 steps to make a travel insurance claim