When does the cancellation cover on my Frequent Traveller Saver policy start?

With a Frequent Traveller Saver policy, your cancellation cover begins from the start date you choose on your Certificate of Insurance. This means it doesn’t automatically begin on the day you purchase your policy, unless, of course, you’ve selected your purchase date as the policy start date. 

This flexibility allows you to decide when you’d like your cover to kick in, whether that’s straight away when you buy it, or from a later date that better suits your travel plans. 

Key things to remember: 

• Chosen start date matters: Cancellation cover begins on the start date you’ve nominated, not automatically on the date of purchase. 
• Always check your documents: Your Certificate of Insurance and the PDS outline exactly when cover applies and under what conditions. 

Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.