Can I change the travel dates on my policy because of COVID-19?

If your trip has been affected by COVID-19 and you want to change your departure and/or return dates, log into Your Policy or contact us.

You will need to make changes to your departure date before your trip starts (this is the Depart date that you selected when you purchased your policy) and your return date before your policy ends (this is the Return date that you selected when you purchased your policy). You cannot change your Depart date or Return date after they have occurred.

Please note, there may be an additional charge depending on your new travel dates.

Please refer to Product Disclosure Statement for full terms and conditions and exclusions and limits that apply.