Am I covered if I use a video doctor service like plushcare.com?

Provided the video doctor service is registered and a recognised health provider that can provide you with the relevant documentation and reports. Cover is available under the policy for you to use this service. Further information as to what is and is not covered is contained in the Product Disclosure Statement.

As each individual’s circumstances are different, in the event of a claim, our claims team will assess each claim on a case by case basis. 

Cover is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).