Am I covered if I use a video doctor service like plushcare.com?

Using a video doctor service is assessed on a case-by-case basis To be considered, a medical report stating the diagnosis from the consultation is mandatory.  

Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.