How do I retrieve a saved claim?

You can go online and login to the claims system using your policy number and email address to view or make changes to your current claim.

If you wish to discuss your claim with the Claims team, you can contact them by: 
Phone: 1300 409 322 or dial +61 2 8215 7239 if you are still overseas.
The Claims team do their best to answer enquiries in a timely manner, however in the event of a major event or disaster, there may be lengthy delays.