My return flight's been cancelled and rescheduled for another date, but I want to get home sooner. Can I claim on my Travel Delay benefit to book a flight home?
The Travel Delay benefit provides for any accommodation and food expenses you incur because you are delayed for more than 6 hours from your booked departure time.
There is no cover under this benefit for you to book an alternative flight home.
You are free to make a claim, and the Claims team will assess your claim and make a decision based on your particular circumstances.
Cover is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).