What happens when I apply for a travel insurance policy?
When you apply for the policy, we will confirm with you things such as the period of cover, your premium, what cover options and excesses will apply, and whether any standard terms are to be varied (this may be by way of an endorsement).
These details will be recorded on the Certificate of Insurance issued to you.
If we are unable to offer you the cover you seek, it will be because the particular product offered is not designed to cover a particular risk or risks including, but not limited to, some geographical regions, some pre-existing medical conditions or some ages. In such a case if you would like to discuss your options please send and email to firstname.lastname@example.org or call us on 1300 409 322.
The Product Disclosure Statement (PDS) sets out the cover we are able to provide you with. You need to decide if the benefit limits, type and level of cover are appropriate for you and will cover your potential loss.
If you have any queries, want further information about the policy or want to confirm a transaction, please send an email to email@example.com or call us on 1300 409 322.