What does travel insurance cover?

Travel insurance is designed to cover you for unexpected events. Generally speaking, anything that has already happened prior to policy purchase (e.g. an already erupting Bali volcano causes flights to be cancelled) or is likely to happen (e.g. going to hospital for an existing medical condition not listed as covered on your policy) are things you cannot claim.

We do note that every traveller's situation is different. In the event of a claim, our friendly claims team will assess each situation on a case by case basis.

Cover is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).