What is not covered by travel insurance?
Travel insurance is designed to cover you for unexpected events. Generally speaking, anything that has already happened (e.g. an already erupting Bali volcano causes flights to be cancelled) or is likely to happen (e.g. going to hospital for a pre-existing condition not listed on the policy), would not be covered and are things you cannot claim.
For more information, refer to our Product Disclosure Statement (PDS).