I had already contacted the Emergency Assistance team about an incident on my holiday - do I still need to fill out a claim form?
Yes you do! While the Emergency Assistance team have logged information on your incident, the Claims team still need for you to submit documentation to support your claim.
If you already have a Claim Number:
If the Emergency Assistance team have given you a Claim Number, you should use that number on your claim form.
If you don't have a Claim Number:
You can use your policy number on your claim form and a Claim Number will be issued to you once the Claims team have received your claim.
Make a
Claim now.