Is your claims process good?
Our experienced Claims team are thorough and efficient when dealing with all claims and endeavour to assess claims within 10 business days of receiving your fully completed submitted claims.
The Claims team assess claims to the best of their ability and with the information that you provide to them.
When submitting your claim, please ensure that you answer all the relevant questions and provide the necessary documentation to support your claim. If the Claims team require further information, this may result in a delay to the processing of your submitted claim.
Cover is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).