How do I know if I am covered for an event?

The cover that you have will depend on your particular circumstances, the type of policy that you have chosen for your trip, and is subject to the policy terms, conditions, limits and exclusions in the Product Disclosure Statement (PDS).

The claims team will assess all claims on a case by case basis.
If you have a policy and wish to discuss your claim, you can contact the Claims team by:
Phone: 1300 409 322 or dial +61 2 8215 7239 if you are still overseas (press 3 for Claims)