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• How do sub limits work if I have the Basics policy with 2,000 of luggage cover?

  If you’ve added the optional luggage cover to your Basics policy, you’re covered for up to $2,000 in total for all your luggage and personal items combined. Sub limits still apply, which means each

• Are the luggage benefits on a Family policy pooled together?

  Yes. On a Family policy, the luggage and personal effects benefit is shared across everyone listed on the policy. This means the entire family draws from one combined limit rather than receiving

• What is Bicycle Pack cover in travel insurance?

  The Bicycle Pack is usually an optional add-on that provides cover if your bicycle is permanently lost, stolen, or accidentally damaged during your trip. In Fast Cover there is an option to purchase

• How much is travel insurance for cruises?

  The cost of a cruise travel insurance policy depends on the type of cruise trip that you will be taking amongst other factors. There are many considerations in the cost of travel insurance for

• How do I choose a Standard Saver travel insurance policy?

  Choosing a Standard Saver travel insurance policy depends on your trip type, budget, and the level of protection you want. Fast Cover’s Standard Saver policy offers essential cover at a lower cost

• How much cover does the Bicycle Pack provide?

  The Bicycle Pack is an optional add-on that provides protection if your bicycle is permanently lost, stolen, or accidentally damaged during your trip. The benefit limits are: Comprehensive (Single,

• What should I do if I have lost my phone while travelling?

  If your phone is lost during your trip, you should first take steps to try to locate it, such as contacting your accommodation, transport provider, or local lost property offices. You must do the

• What is the difference between a working holiday and business trip travel insurance?

  While the terms ‘working holiday’ and ‘business trip’ are not specifically defined in the Product Disclosure Statement (PDS), the distinction generally relates to the primary purpose of your travel.

• What is the Privacy Statement?

  We value your privacy. Our Privacy Policy, available at fastcover.com.au/privacy, sets out how we protect your personal information. Fast Cover Pty Ltd are subject to the privacy principles under the

• If my phone breaks while overseas, am I covered to have it repaired or replaced?

  Depending on the policy you have chosen, cover may be available under the Luggage and Personal Effects benefit of your Fast Cover Travel Insurance policy if your phone is damaged while overseas.

• What am I covered for if a family member is hospitalised before or during my holiday?

  Depending on the level of cover you have chosen and the circumstance of the situation, you may be able to claim under certain benefits if your “Close relative” (as defined in the Product Disclosure

• Are e bikes covered under Fast Cover travel insurance?

  E bikes are generally treated as bicycles. If you are injured while riding an e bike, cover may apply under the Overseas Emergency Medical and Hospital Expenses benefit, provided you are riding for

• What should I do if my camera is damaged while travelling?

  If your camera is damaged during your trip, you should protect it from further harm and gather evidence of the damage. Keep any receipts, warranty details, or proof of purchase, as these will help

• What is 'Snow Sports Equipment' cover?

  Fast Cover’s Snow Sports Plus and Domestic Plus policies include a benefit called the Snow Sports Equipment benefit. If snow sports equipment owned by you is permanently lost, stolen or accidentally

• Is an iPhone covered if it was a gift and is later lost or stolen?

  Yes, the iPhone can be covered under Benefit 14: Luggage and Personal Effects up to a maximum of $1 500, if you have this cover under your policy. If the item is lost, stolen or damaged, you would

• Does travel insurance cover my bicycle if it’s damaged in transit?

  Bicycles can be covered under your travel insurance if you’ve added the Bicycle Pack to your policy and it’s shown on your Certificate of Insurance. To be eligible, your bike needs to be: Less than

• Can I add bicycle cover to my travel insurance policy?

  You can add the Bicycle Pack to certain travel insurance policies, including Comprehensive, Standard Saver, Snow Sports Plus, Domestic Plus, and Frequent Traveller Saver. This optional add-on

• What is the etiquette for travel in Japan?

  Respect and politeness are highly valued in Japan, and following basic etiquette will go a long way and make sure you are warmly welcomed by locals. Bowing: Instead of handshakes, bowing is the

• What does Single travel insurance cover?

  Fast Cover’s Single travel insurance policy is designed to cover solo adult travellers or those travelling with up to 10 dependants, provided they meet the definition of a dependant under our PDS.

• What is Standard Saver Travel Insurance?

  Fast Cover’s Standard Saver travel insurance policy is designed for travellers who want essential protection for their trip without the full range of benefits included in a Comprehensive policy. It

• Am I covered if I leave my luggage with the hotel porter when I check-in and check-out?

  Luggage that is left unattended and/or unsupervised by anyone listed on the policy as well as leaving your luggage with a person you did not know prior to commencing your trip and someone who is not

• What is the Comprehensive policy and what does it cover?

  The Comprehensive policy is considered as Fast Cover’s most popular level of cover by many and provides highest level of cover for international trips compared to Standard Saver or Basics. It

• What is the Bicycle Pack and what does it cover?

  The Bicycle Pack is an optional add-on that provides cover for eligible bicycle if it is permanently lost, stolen or accidentally damaged during your trip. Cover is subject to the policy terms,

• What should I do if my phone is stolen during my trip?

  If your mobile phone is stolen while you are travelling, you must take the following steps to support any potential claim: You must report the loss or theft as soon as practicable, but preferably