Search results for rental vehicle excess
83 articles found
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When do you have to pay the excess?
The excess level that you choose for your policy will apply to a claim that you make. If you make multiple claims arising from the same event, only one excess will apply. However, if your claims
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How do you reduce or change your excess?
You can apply to change your excess for domestic and international policies (excluding Already Overseas policies) before you commence your trip by contacting us as noted below. Requesting a change to
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When don’t you need to pay an excess?
You do not have to pay an excess if: you do not make a claim, or your claim is not successful, or the benefit that you are claiming under has a $0 excess. There are benefits which automatically have
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Is there a special excess for Add-On Packs?
There is no special excess for Add-On Packs. The excess that you chose when you purchased your policy will apply for any claims that you make under your policy.
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What does Recreational All-Terrain Vehicle mean in the PDS?
A Recreational all-terrain vehicle (ATV) means a small, open motor vehicle having three or more wheels fitted with large tyres designed chiefly for recreational use over roadless terrain. They are
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What should domestic travel insurance include?
Your domestic policy ideally should provide cover for cancellation, luggage, rental car insurance excess and any costs if your trip is disrupted and to resume your trip, just like international
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Which travel insurance policy is best for me?
You should find a policy that suits the type of trip that you are taking. Are you cruising? Hiring a rental vehicle? Concerned about travel delays or missing your flight connection? These type of
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How much is travel insurance for cruises?
The cost of a cruise travel insurance policy depends on the type of cruise trip that you will be taking amongst other factors. There are many considerations in the cost of travel insurance for
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What happens if I can claim from someone else?
If you can claim from anyone else, we will only make up the difference (less applicable excess). If you can make a claim against someone in relation to a loss or expense covered under the policy and
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Do I have to wait until I am back in Australia to submit a claim?
You can make a claim while you are still overseas or when you return home. Our claims consultants are able to email claim forms to you, however you will still be required to provide original
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What happens to any money claimed by me that is recovered from a third party?
We will apply any money we recover from someone else under a right of 'Assistance of Recovery' in the following order: To us, our administration and legal costs arising from the recovery To us, an amo
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What is 'Golf equipment hire' cover?
You only have this cover if you purchased the Golf Pack under the Comprehensive, Standard Saver, Snow Sports Plus, Domestic Plus and Frequent Traveller Saver policies. We will pay: for accidental
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Do I have to pay the bill for medical claims and then claim them back when I return home?
Yes, if you have received medical treatment, you must keep the receipt and obtain a medical certificate advising of the injury, illness or sickness and the treatment received. You can then claim the
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What is 'Bicycle' cover?
You only have this cover if you purchased the Bicycle Pack under under the Comprehensive, Standard Saver, Snow Sports Plus, Domestic Plus and Frequent Traveller Saver policies. Cover under this
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Can I buy a policy while I am overseas?
Yes, if you are an Australian resident and left Australia without travel insurance, or if your travel insurance policy (even if issued by another insurer and includes credit card travel insurance)
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Is there a limit to the number of times that I can claim for the same item?
There is no limit to the number of times that you can submit a claim for a particular item, as long as it is not for the same incident or event, and benefit limits and sub-limits still apply For
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How much is travel insurance?
The cost of travel insurance is calculated on your specific trip and considers a number of factors including but not limited to: Which countries you're travelling to The duration of your trip Your
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Can I extend my snow policy but remove the snow cover for the extended dates?
If you have a Snow Sports Plus policy and wish to extend this policy for another year, it would not be possible to remove the snow cover from your policy. If you wish to end your snow cover, you
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What is the meaning of 'Moped' or 'Scooter' in the PDS?
'Moped' or 'Scooter' means any two-wheeled or three-wheeled motor vehicle with an engine capacity of not greater than 50cc. For more information, refer to our Product Disclosure Statement (PDS).
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What is the meaning of 'Motorcycle' in the PDS?
'Motorcycle' means any two-wheeled or three-wheeled motor vehicle with an engine capacity greater than 50cc. For more information, refer to our Product Disclosure Statement (PDS). Read more about
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How do I find out about my policy and its terms and conditions?
To properly understand the policy's significant features, benefits and risks you need to carefully read the Product Disclosure Statement (PDS) for more detail: 'Before you buy this policy there are
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Am I covered to ride Quad Bikes in Greece?
You are not automatically covered to ride a quad bike or recreational all-terrain vehicle (ATV) in Greece under your travel insurance policy. Cover is available to ride a quad bike or recreational
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Can I still claim if I've left my luggage and personal effects unsupervised in a public place?
There are times when we will not pay if you have not reasonably looked after your luggage and personal effects. For example, we will not pay if you transport your jewellery, computer or certain other
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What happens when my policy expires?
Your policy expiry date is the Return date that you have specified on your policy. Your policy benefits will end on that Return date, whether or not you return to your home as planned. Please ensure
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What is covered under the 'Luggage and Personal Effects' benefit?
This benefit provides cover for damage, loss or theft of your own personal items which you take with you on your trip. The luggage and personal effects that you take with you on your trip are covered
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What are the things I should be aware of if I am thinking of buying a policy from Fast Cover?
Before you buy a policy with us Travel insurance is there to protect you against unexpected circumstances like medical emergencies, trip cancellation and lost baggage. Each travel insurance policy is
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Can I buy a policy?
Cover is only available if: For Australian citizens and permanent residents of Australia, if: You currently reside in Australia; and You hold a valid Australian Medicare card beyond the period of
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I'm an Australian resident living overseas. I'm back in Australia and I want to travel overseas, can I buy a policy?
You would be eligible for a policy if you satisfy our eligibility requirements as listed below: Cover is only available if: For Australian citizens and permanent residents of Australia, if: You
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What happens when I apply for a travel insurance policy?
When you apply for the policy, we will confirm with you details about your trip, including but not limited to the period of cover, your destination, travellers to be listed on your policy, existing
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Does travel insurance cover pregnancy?
Certain cover is available if you are pregnant We cover for your unexpected serious complications of pregnancy and childbirth that occur: Up to the end of the 23rd week of pregnancy if you are
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Am I covered for Quad Bike riding?
You are not automatically covered for quad bike riding under your travel insurance policy. Cover is available for quad biking and recreational all-terrain vehicles (ATV), if you: Take out the
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Do I need a motorbike licence if I am riding a quad bike?
You do not need a motorcycle licence if you are riding a quad bike. However, you are not automatically covered for quad bike riding and recreational all-terrain vehicles. Cover is available to ride a
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What is the Adventure Pack?
Not all activities are automatically covered on our list of Covered Sports and Leisure Activities. If you purchase the Adventure Pack, it can provide cover for the following listed amateur sports and